How wedeal.
No small print games. Here's exactly how we check watches, how money moves, and how we keep things between us.
Checked
inside out.
Nothing gets sold until we're happy with it. Every watch goes through the same checks, every time.
- Serials and references matched against the papers and the brand's records where possible.
- Every part. Movement, case, dial, hands, bracelet and clasp, checked for anything that isn't original.
- Timekeeping tested, so you know how it's running before you buy.
- Condition, described honestly. Marks, polishing, service history. If it's there, we tell you.
- Our certificate comes with every watch we sell.
Paid
fairly.
Selling to us is simple. You get a clear number and you get paid once the checks are done.
- A straight offer, with the reasons behind it. No lowball, no pressure to accept.
- Bank transfer once we've checked the watch with you.
- ID on every deal. UK rules require it, and it protects you as much as us.
- Trading in? Your watch goes towards the next one in a single deal.
Kept
between us.
What you buy, what you sell and what you paid is your business. It stays that way.
- We never share who's buying or selling, with anyone.
- Private viewings by appointment. No crowds, no window shopping.
- Nothing on social media about you or your watch without your say-so.
- Discreet handover, in person or by insured delivery.
If something's
not right.
We stand behind every watch we sell. If it isn't what we said it was, we put it right.
- Authenticity guaranteed. If a watch we sold you turns out not to be genuine, you get your money back.
- Any problem, message us. You'll speak to the same people you dealt with, not a call centre.